Please note we have implemented new fax lines for Part D.
Please use the appropriate fax number below.
ProjectFunctionNew Fax Number
Part D Drug ALJ 720-462-7573
Part D Drug ALJ Expedited 720-462-7574
Part D Drug Plans and Enrollees 720-462-7575
Part D Drug Appeals Plans and Enrollees (Toll-free) 866-825-9507
Part D Drug Effectuations 720-462-7576
Part D Drug Prescriber Returned Requests 720-462-7579
Part D LEP Plans 720-462-7577
Part D LEP Requestors 720-462-7578
Part D LEP Appeals Plans and Enrollees (Toll-free) 866-589-5241

If you have questions, please contact our Customer Support line at 877.456.5302 for both Drug and Late Enrollment Penalty Appeals, or e-mail us at Thank you.

Contact Us

Write or call us if you have questions about Maximus Federal Services, the Medicare Part D QIC Reconsideration Project or your specific appeal case:

LEP Reconsideration Telephone and Fax (Main Numbers):
Telephone (585) 348-3400 or 877.456.5302
Fax for Part D plans: (720)462-7577
Fax for enrollees: (720)462-7578
Toll Free fax for enrollees: 866-589-5241

LEP Correspondence ONLY:
Maximus Federal Services
Part D QIC 
3750 Monroe Avenue, Suite 704 
Pittsford, New York 14534-1302

Part D Drug Reconsideration Telephone and Fax (Main Numbers)
Telephone (585) 348-3400 or 877.456.5302
Fax for Part D plans: (720) 462-7575
Notice of Compliance/Effectuation Fax: (720) 462-7576
Fax for enrollees: (720) 462-7575
Toll Free number for enrollees: 877-456-5302
Toll Free fax number for enrollees: 866-825-9507

Part D Drug Reconsideration Correspondence ONLY:
Maximus Federal Services
Part D QIC
3750 Monroe Avenue, Suite 703 
Pittsford, New York 14534-1302

Project Web Site


Any document that contains the identity of an enrollee or a provider is confidential. For this reason, Maximus Federal Services cannot accept case files or additional information sent via e-mail transmission. Submit confidential information to Maximus Federal Services in hard copy by US mail, commercial delivery service or facsimile.

Please note: Electronic mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information, you may want to send it by postal mail instead. If you still wish to email us click here.


If you have any questions or concerns about the Medicare Part D QIC Reconsideration Project, please contact:

Project Director at
Plan Liaison at

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