We are currently experiencing issues with our fax lines. We are implementing temporary fax numbers to ensure we can receive documentation accordingly. We understand this is not ideal, but it provides an option to receive faxes soon. Please use the below temporary fax numbers, or other methods for submission at this time.
ProjectFunctionTemporary Fax Number
Part D ALJ 17204627573
Part D ALJ Expedited 17204627574
Part D Plans 17204627575
Part D Effectuation 17204627576
Part D LEP 17204627577
Part D LEP 17204627578
Part D PRR 17204627579

If you have questions, please contact our Customer Support line at 585-348-3400 for both Drug and Late Enrollment Penalty Appeals, or e-mail us at medicarepartdappeals@maximus.com. Thank you.

Contact Us

Write or call us if you have questions about MAXIMUS Federal Services, the Medicare Part D QIC Reconsideration Project or your specific appeal case:

LEP Reconsideration Telephone and Fax (Main Numbers):
Telephone (585) 348-3400
Fax for Part D plans: (585) 869-3330
Fax for enrollees: 585-869-3320
Toll Free fax for enrollees: 866-589-5241

LEP Correspondence ONLY:
MAXIMUS Federal Services
Part D QIC 
3750 Monroe Avenue, Suite 704 
Pittsford, New York 14534-1302

Part D Drug Reconsideration Telephone and Fax (Main Numbers)
Telephone (585) 348-3400
Fax for Part D plans: (585) 425-5301
Notice of Compliance/Effectuation Fax: (585) 869-3399
Fax for enrollees: 585-425-5390
Toll Free number for enrollees: 877-456-5302
Toll Free fax number for enrollees: 866-825-9507

Part D Drug Reconsideration Correspondence ONLY:
MAXIMUS Federal Services
Part D QIC
3750 Monroe Avenue, Suite 703 
Pittsford, New York 14534-1302

Email: medicarepartdappeals@maximus.com
Project Web Site www.MedicarePartDAppeals.com


Any document that contains the identity of an enrollee or a provider is confidential. For this reason, MAXIMUS Federal Services cannot accept case files or additional information sent via e-mail transmission. Submit confidential information to MAXIMUS Federal Services in hard copy by US mail, commercial delivery service or facsimile.

Please note: Electronic mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information, you may want to send it by postal mail instead. If you still wish to email us click here.


If you have any questions or concerns about the Medicare Part D QIC Reconsideration Project, please contact:

Project Director at QICPartDProjectDirector@maximus.com
Plan Liaison at MedicarePartDAppeals@maximus.com

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